Need help with Poko?
Poko is built for absolute beginners learning Hiragana, Katakana, starter words, JLPT N1-N5 vocabulary lookup, and short Japanese sentences.
Common questions
- Audio: Kana pronunciation uses on-device text-to-speech where available. If audio is silent, check the device volume, silent mode, and the Sound setting in More.
- Progress: V1 stores progress locally on the device.
- AI Explain Lite: Short Japanese inputs are sent to the backend proxy for explanation. Long or unrelated text is rejected. Free and Pro daily limits are shown inside the app.
- Pro: Free users can practice 200 starter words. Pro unlocks the full JLPT N1-N5 word bank, audio, flashcards, self-tests, deeper review, and higher AI Explain limits through Apple in-app purchases.
- Poko Words Lifetime: This one-time Apple in-app purchase unlocks the JLPT word bank, flashcards, audio, and self-tests forever. It does not unlock Pro lessons or increase AI Explain limits.
Contact
For support, include your device model, iOS version, app version, and a short description of the issue.